Everything You Should Know About Google’s Search Quality Rater Guidelines

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email

SEOs need to stay on their toes to succeed. That means looking up resources that will help them better understand how search engines operate.

That’s why the Google Search Quality Rater Guidelines are a godsend. Whilst google won’t reveal the exact specifics of how its algorithms rates a site, it provides information about what its manual raters look for when reviewing a site and determining its strength.

Today we’re giving you a complete overview of the guidelines and explaining how you can optimize your site using the factors Google have their manual reviewers look for.

What Is the Search Quality Rater Guideline?

Google enlists people to evaluate the quality of its pages. They go over search queries and assess the top results to rate its quality.

It’s part of Google’s way of fulfilling its end of the bargain to deliver better results to its users.

The ones who assess each site are referred to as search quality raters. Their evaluations are kept as objective as possible by guidelines set by the company.

what is the search quality rater guideline - guideline screenshot

At 166 pages long, the document is a hefty read. We’ve done our best to condense the entire thing for your convenience.

You’ll have a better understanding of the best practices to maximize your site’s SEO value.

Just to clarify, these guidelines are not the same as the algorithms used by Google to rank pages. Rather, the guidelines are used to tweak the algorithms as needed as well as to give google additional resources to determine their rankings from. 

Nonetheless, the difference between following and not following the guidelines can have an impact on how pages appear on the SERPs. 

So if you want to grow your organic search rankings, this document is a must-read. No ifs or buts about it.

The Key Points of the Google Quality Rater Guidelines

The bulk of the guidelines are about content. Google has established key criteria that sites have to meet to be considered good quality.

Below are the most important guidelines that you should follow.

1. E-A-T Rating

EAT stands for expertise, authoritativeness, and trustworthiness. 

Together, they make your content much better in the eyes of Google.

Let’s define each one before moving forward.

Expertise

Google expects top pages to be expertly written. The author must display command over the subject matter at hand. 

Put bluntly: you should know what you’re talking about or at least make google think that you do. 

The search engine prefers the top results to be filled with pages that their users can rely on.

the key points - expertise - who are considered experts

Let’s be clear:

By no means is Google suggesting that you need any sort of formal education to write on a topic. Expertise comes in many forms.

For example, someone who’s been suffering from a lifelong illness can be considered an expert in that regard.

A person who’s dined at a restaurant is qualified to dish out a review.

These “everyday expertise”, as Google likes to call it, are enough to make someone an expert.

Authoritativeness

While expertise refers to the author, authoritativeness is more about the content and the site where it’s posted.

Your site should be seen as a credible resource on the topic you’re writing about.

A blog about medical conditions might have to take a backseat to quality content from actual medical institutions.

Trustworthiness

Your site’s trustworthiness can be established if your pages are being passed around through social media or other platforms.

If your site looks sketchy, people are less likely to recommend it to friends and family. Sites that ask for personal information should prompt messages explaining what the data would be used for.

These three factors combined tells raters which sites deserve to be on top of Google’s rankings. 

You can build trust between you and your audience through authoritative content that shows you’re an expert that offers value to users.

The Reputation of Website and Content Creator

There’s an update in section 2.6.1 called The Reputation of Website and Content Creator.

It now states that by having a page that meets EAT standards, you can get more external sources to agree with your message.

the key points - the reputation of website - section 261

This improves your overall site strategy. And as a result, your chances of ranking organically will skyrocket.

How to Make Your Content More E-A-T-able?

So how do you make your pages more authoritative? Here are a few suggestions.

Delete Low-Quality Articles

Or at least consider editing them to be more helpful to users. If neither unpublishing nor refurbishing is an option, you can redirect them to more informative and trustworthy pages.

Articles where you come off as a non-expert will ruin your chances of ranking.

A good example of a site that has been revamping their old articles is the Search Engine Journal. The SEJ has been diligently reworking their old articles. Back in July 2017, the site had 910,000 pageviews.

As of January 2019, that number rose to 1.9 million pageviews! As they continue editing old articles, that number is bound to change for the better. All this as a result of auditing and adjusting for EAT.

Look at User Comments

You should look at any kind of user-generated content (UGC) really. They also come in the form of testimonials, reviews, and the like.

Comments are not bad; In fact, some marketers leverage UGC for the benefit of their sites. The problem is that some comments are filled with incoherent or misleading information.

Google would rather deliver searchers pages that all present data that are as accurate and as useful as possible.

So you’d want to avoid UGC that isn’t up to Google’s standards.

Make the Most Out of Bylines

You won’t be able to establish your authority if your posts are written anonymously. Users need a name to attribute to the content they’ve just read.

This is especially true for articles where there are serious repercussions if the advice shared isn’t factual.

You wouldn’t take legal advice from some nameless blogger, right? At the very least, you’d like to verify if that person is qualified.

In the absence of a byline, a link to your about page is advised. Guest posts should include relevant information about the author.

Secure Your Site

Especially if you’re an e-commerce site. You improve your trustworthiness by securing an SSL certificate. 

HTTP pages are being branded as non-secure in Google. An SSL certification will convert your pages into HTTPS.

Most web hosting sites will now offer SSL as part of their bundle.

the key points - make your content eatable - bluehost

Outside of improving your EAT ratings, there are more upsides to shifting to a secure site. For one, you might experience an increase in keyword rankings.

The guys over at SEO-Hacker shifted to HTTPS knowing how it will affect their Twitter numbers. They eventually took the plunge because they knew it was worth it in the long run.

Two weeks after, they noticed an upwards spike in their rankings. As much as 26%.

Grow Your Brand

Get your name out there.

Your goal is to be more prominent. This will eventually result in more trust between you and your audience.

You also need to specialize in a certain niche. This will depend on what kind of site you’re running, of course.

But if your core audience is DIYers, then making your site DIY-centric makes the most sense – duh. This will make your site a credible resource for do-it-yourself projects.

Also, keep in mind that your brand will cease growing if users find your content lacklustre. Even worse, users will ditch your site altogether if you’re spreading blatant misinformation.

And if you think growing your brand from scratch is impossible, take a look at Andrew Dennis – an SEO that took one of his sites from zero to 100,000 visits in just 12 months.

Keyword Research

How do you create expertly written articles? Keyword research.

Simply put: You need to know what users are searching for.

That way, you can create content that’s designed to meet their expectations. The best way to do this for free would be through Google’s Keyword Research Tool.

the key points - make your content eatable - google keyword planner

Setting up an account is as easy as logging into Google and following the on-screen instructions.

Once you’re in, you can enter a keyword. A list of suggested keywords will then be provided for you.

If you need a more comprehensive list, paid tools like Ahrefs will get the job done.

Make Your Content Digestible

Users like consuming content that’s easy to understand. Paragraphs should have a logical flow. It should not strain the eyes.

Breaking up blocks of text with images certainly helps. Add infographics to make explanations more visually appealing.

Use headers to introduce sections. Bullet points and ordered lists help readers make sense of things.

2. YMYL – Your Money, Your Life

Another key point in the quality rater guidelines which influences how raters view your website is based on the concept ‘Your Money, Your Life’.

Google coined the term Your Money, Your Life to describe pages that are the best resources for advice on serious topics that affect people in real life such as health, happiness or personal finances.

Those sites that don’t meet YMYL standards are viewed as carrying misleading content. In the eyes of google raters, they are in no position to be handing out advice.

Unsurprisingly, sites that are viewed as handing out bogus advice are seen as less valuable by google and therefore unlikely to rank well.

The most obvious example of a site that is affected negatively by this metric would be non-medical sites that provide incorrect information.

However, the importance of giving genuine, reliable advice extends beyond just medicine. For google, finance is just as serious an issue since bad financial advice itself can have devastating real world effects.

For example, a site handing out false financial tips can cause people to lose money through terrible investments. 

Fake, unreliably, unchecked and scrutinised ‘news’ sources are similarly targeted by the new guidelines.

What Google is trying to do is promote websites that are authoritative and factual for obvious reasons.

the key points - ymyl - ymyl section

EAT and YMYL is linked in a way. You’ll need to implement EAT to be a YMYL. And it goes the other way around. In fact, some SEOs use both terms synonymously.

Nevertheless, YMYL is more focused on legitimacy.

YMYL Case Study

In this case study, two law firms ranked low in the SERPs (page 2 or 3). One law firm specialized in targeting victims of birth injury malpractice. The other targeted victims of commercial trucking accidents.

None of their landing pages were getting any traffic.

But by editing the content of the pages, the sites gained a couple of spots higher than their previously held positions (by as much as 20 in one case).

How?

By accomplishing three things:

  • Increasing the length of posts to be at least 500 words
  • Performing keyword research that included related words and phrases
  • Utilizing citations in the footnote to emphasize the factual nature of claims made in the posts

How Important Is YMYL?

In a blog post last August 2018, Marie Haynes pointed out the impact the YMYL rollout had on her sites.

This particular roll out was dubbed The Medic Update.

The recent Google updates caused some of her pages, both organic and local searches, to be affected in a significant way. The author pointed out that most changes affected her YMYL sites. To be more specific, her diet, nutrition, and medical device sites were impacted.

The same can be said for another site, Doctor Anytime. The site was a resource for information about physicians and included reviews from verified patients.

In just about a month after the algorithm change, the site lost about 50% of its organic traffic.

The site’s team determined that the main reason they were getting hit was that their YMYL site was linked to a subdomain, their official blog. 

In response, they immediately “nofollowed” every link connecting the two.

They even revamped the footer so any ties between both sites were completely severed. 

How can you make your site seem more legitimate to Google?

Aside from abiding by EAT best practices, you can also try the following tips:

  • Reduce your CTAs – Get rid of some of your promotional links and stick to only a couple.
  • Verify your sources – An editorial page where you disclose how you got your information can help.
  • Add experts – Create content from industry experts. If you have a medical site, ask real doctors to contribute.
  • Update your pages – Make sure all your information are up-to-date.
  • Improve your site design – People are less inclined to trust you if your site looks like it was designed by an amateur.
  • Specialize in a niche – Don’t publish content that covers so much ground. Be an expert at one thing, if possible.
  • Link to other credible sources – Doing so tells people that you really do care about their welfare.
  • Display your contact information – If your business has a physical location, having them on your site will give users more confidence to engage with your content.

3. Content Hierarchy

As per the new guidelines, google specifies three types of content that its rater are watching out for: main content (MC), supplementary content (SC), and ads.

These three components make up a site.

The MC (no not Eminem, i’m abbreviating the term) is the section that supplies the information needed to achieve the purpose of the post. In simpler terms, it’s the body of the post.

The SC refers to sections that add value but run independently of the MC. These would be recommended readings, links to other resources, comments, reviews, and the like. It even includes the footer of the post.

Ads are exactly that – advertisements that run throughout the page.

You need to optimise for all three to establish authority.

the key points - content hierarchy - webmd

How can I optimise my content for Google’s quality raters.

Updating the Main Content

Main content covers text, images, videos, and user-generated material.

To make your content relevant in Google’s eyes, you need to edit your posts.

For starters, you should make your posts as easy to understand as possible. The points you make have to be clear right from the start. All posts should be backed by extensive research.

If you’re not an expert yourself, you should be quoting well-renowned in the field you’re exploring.

And more importantly, the MC should be actionable. Users should be able to walk away from your article with information that’s applicable in the real world.

Making the Supplementary Content Shine

Keep in mind that while it plays a smaller role, the SC is there to support the MC.

So any supplementary content that does little to nothing to raise the value of the main content shouldn’t be there at all.

If you’ll be inserting internal links, make sure these will bring users to relevant articles. 

E-commerce sites need to find ways to add recommended products that are actually associated with the product that visitors originally looked for.

What other forms of SC can you add, you ask?

You can try inserting embedded images related to your MC. Image cards are a great example. Anything that will propel your content forward.

Travel Blog has a map in its main content. When a country is clicked, it will direct you to a supplemental blog post that shows more information about the location.

the key points - content hierarchy - asia

Most social media posts can produce embed links, making it possible to include them in your content. Doing so is useful for compiling reactions from experts. They can aid in making your content look even more credible.

the key points - content hierarchy - neil tyson

The same can be said about embedded video content.

the key points - content hierarchy - matt cutts

Did you know even CTAs are counted as supplemental content?

Google appreciates these as they tell site visitors where to go or what to do next which is actually important for user experience.

We at DFY Links strive to get the conversation going at the end of all of our posts. It’s one of the best ways to help build the value of the content – by getting readers to chip in with their thoughts and ideas.

In my post about web 2.0 backlinks, I capped the post with a question:

w2bbn cta

This is great SC because it’s absolutely related to the post they just read.

Ads

Ads should not be intrusive.

Contrary to popular belief, ads have a place on websites. Even Google says that they can contribute to good user experience.

the key points - content hierarchy - ads section

But there are guidelines on proper ad implementation. For example, ads on mobile pages should be more subtle than in their desktop counterparts.

Webmasters are also encouraged to label their ads as sponsored links or sponsored content or any indication that the ad is there for monetization purposes.

User Intent

Every query has a purpose meaning that your content should be addressing the searcher’s concerns.

It was mentioned earlier that keyword research is the key to understanding what users are looking for. 

Now let’s talk about the types of queries that a person could make in Google.

User intent can be broken down into four categories:

  • Informational – Users need to learn about something.
  • Navigational – Users need to find a landing page.
  • Commercial – Users are on the verge of buying but need more data.
  • Transactional – Users are looking to make a purchase.

These can also be phrased as know, do, find website, visit in-person.

Your page should be meeting your audience’s needs. Not every page is the same. Some of your pages could simply be there to provide information, while another could be there for the sole purpose of closing a sale.

That’s why target keywords will need to be adjusted.

If your page is all about sharing shoe size information, why would you set your target KW to “buy shoes online” when something like “what’s my shoe size?” would be more appropriate?

The latter keyword would also be more apt for Google Voice.

Here are more ideas on how to optimize for user intent.

Align Page Content With Search Query

Informational queries would likely start with the word “why” or “how”. So your target KWs should reflect that.

On the other hand, transactional queries will start with “buy”, “rent”, or similar variants.

Using Google’s Keyword Planner is a great first step for finding keywords to use. For transactional terms, you can enter your focus keyword and a list of suggestions will pop up in the results.

the key points - user intent - buy shoes online

The same idea applies to informational keywords.

the key points - user intent - tie shoes

This way, you can decide which keywords to focus on based on your topic. 

These are the keywords that people use to search for information. Using them in your posts will make you appear like a total expert in the subject.

Improve UX/UI

Organizing your site will get users to the answers much quicker. Should they become frustrated, they will be tempted to leave your site.

A good UX/UI (user experience/user interface) is needed to fare better in Google as this will indicate that your site is relevant or generally quite solid.

To do this you could make link placement more strategic. Users looking for information typically require additional reading. So keep them engaged so they won’t leave your site.

Even big companies have to undergo site redesigns when their business needs are not being met. Bank of America, for example, wanted to improve its enrollment application process for their online banking. 

After testing designs, they launched a new registration form. That led to their yield metric doubling. The result far exceeded its target ROI benchmark.

the key points - improve uxui - bank of america

Note: The site design might have been updated again since the case study was published.

The improved application process made it easier for customers to apply. A messy interface would do just the opposite.

Optimize for Local Search

Brick-and-mortar businesses are missing out if they’re not optimizing for local search.  If your site is designed for local search, then your keywords should be too.

Your metadata should include the store’s location right next to the business name. While a lot of SEOs think that meta descriptions are not a ranking factor, they certainly help with the overall feel of your website. 

Remember the quality checkers are human beings, they are looking for meta descriptions to tell them if the site is relevant.

the key points - optimize for local search - steel works

Don’t forget to add your NAP (name, address, phone number) in your about section. And make sure to use the same NAP on online directories.

Claiming your Google My Business page will also help tremendously.

Additional Pro Tips on Improving Page Quality Rating

Google raters will label your page quality (PQ) rating as either low or high.

A high PQ means that your site gives users the information they’re looking for while making the experience as pleasant as it can be.

By making improvements to your site based on everything that was discussed so far, you will achieve a high rating.

Just by looking at the top of the SERP’s for a given term and analysing the content, you can tell straight away that they would have a high Page Quality Rating. 

The query “how to surf” brings up an article from WikiHow. It details what one should do when starting out as well as what to expect.

Some good things about the site:

  1. Supplementary images to make the post easier to digest. 
  2. A table of contents is displayed, allowing readers to jump into a specific section.
  3. Professional surfer co-authored the article, as you can see from the author section that they have added
  4. Even user-generated content is added in the sidebar!

And all these are found right above the fold!

the key points - page quality rating - wikihow

By comparison, results on the lower end of the SERPs are less reliable and fails to meet the user’s query.

This post from MarocMama is a perfect example of an article which would not rank as high for Page Quality Rating with reference to the search term “how to surf”.

Although it is related to surfing, rather than giving a guide on how to surf, which would directly answer the users query, it details how her family learned to surf. 

Our search term implies that the user wants to know the basics of surfing which the top result provides.

the key points - page quality rating - marocmama

Moreover, the author, a freelance writer, is not an expert in surfing — meaning that it likely to look bad in terms of E.A.T (Expertise, authoritativeness, and trustworthiness) 

Given the circumstances, the WikiHow article will get a higher PQ ranking than the MarocMama blog post.

Here are actionable steps you could take to get a high page quality ranking from Google raters.

Understand Your Audience

Know who exactly you’re appealing to. 

KevinMD is a medical blog that caters to people who are looking for medical advice. At this time, he has a domain ranking of 76 which isn’t all that bad.

the key points - page quality rating - kevinmd

Because he knows his audience, he caters to their needs by advising what they should do to get better. Because he has authority over the subject at hand, he’s been ranking for important keywords.

the key points - page quality rating - kevinmd kws 1

Kevin is on page one for queries regarding Benzodiazepine recovery (benzo buddies). He’s also on page one for other medical-related queries.

the key points - page quality rating - kevinmd kws 2

The more Kevin focuses on his core audience, the more likely he’ll land pages on top of the SERPs.

Focus on Giving Value to Users

Some websites are there to make money, either directly or otherwise. And there’s nothing wrong with that.

The problem is when sites are no longer providing value for their readers.

Google doesn’t want to advertise useless pages to its users, so whenever you make a new page or whenever you write a blog, constantly have on your mind: “what does this give my potential viewers”?

This Old House is a well-known home improvement site which sells magazines and a variety of home products.

the key points - page quality rating - this old house

The site is loved by its following because their content is perfect for DIYers and people looking for inspiration.

They put value first before profit.

Plan Out Your Content

Not only does your content have to be related to each other, but they also need to come out consistently. 

Schedule your posts for maximum impact.

Also, link to internal posts that are similar in scope.

Mobile-Friendliness

Google is going mobile. That’s a fact.

It’s a good idea to check if the current template on your site is responsive. It should automatically adjust to any screen size on any device.

A quick Google Mobile-Friendly Test should do the trick.

the key points - mobile-friendliness - google test

Here are a couple of tricks to further prepare your site for mobile users.

How can you improve mobile friendliness?

Optimize for Voice Search

Mobile users are more inclined to use voice search than actually typing in their queries. So if you have access to Ahrefs, use it to find keywords that answer who, what, where, when, why, and how (5 Ws, 1 H).

Use Schema Markup

Schema markup tells Google crawlers (search spiders) the information they need to identify and categorize a web page.

It will then use that data and include them in the search results if needed.

A review, for example, will show a star rating along with other relevant information right from the SERPs.

the key points - mobile-friendliness - dark knight

Because pages with schema available provide more information, Google will rank those pages higher.

Be Wary of Interstitials in Mobile Devices

No distractions, basically. Especially for mobile pages.

Get rid of pop-ups because they get in the way of user experience. If you can’t avoid having them on your site, you should check out the Search Engine Journal post on how they can be implemented better.

Needs Met Rating

Google’s Needs Met rating focuses on mobile users.

The idea is that mobile users have specific queries and search results will need to show them the most relevant results.

The rating is as follows:

  • Fully Meets – Only applies to certain results. Almost all users would be satisfied with the search result.
  • Highly Meets – Helpful for most mobile users. Users will look for more results.
  • Moderately Meets – Halfway point between Fully Meets and Fails to Meet.
  • Slightly Meets – Less than helpful. There’s a slight disconnect between the query and the results provided.
  • Fails to Meet – Results do not meet the needs of the mobile user. Will likely result in another search.

The important things when it comes to getting a Fully Meets status is specificity.

Queries need to be as exact as possible.

A search term like “[topic] Wikipedia” will return a result for the topic’s Wikipedia page.

So if you’re an ice cream vendor in downtown Los Angeles then you should have a page for “downtown Los Angeles ice cream”. That way, your page would be an exact match for the mobile user’s query.

Conclusion

Google’s Search Quality Rater Guidelines is long and detailed. But SEO on Google is not really as complicated as it seems.

Hopefully, we were able to break everything down for you. In general, The main points are to make your content more credible, put the user above everything else, and optimize for mobile use.






More To Explore

Leave a Comment

Looking to get some High Quality Backlinks?

Have a look at our products!